Welcome to Gus Jones (Jewellers) Ltd - serving the South Wales Valleys and beyond for over 115 years * Croeso i Gus Jones (Jewellers) Ltd - yn gwasanaethu Cymoedd De Cymru a thu hwnt ers dros 115 mlynedd

Terms & Conditions

Welcome to Gus Jones Jewellers' online website. By continuing to use this website, you are indicating that you accept all Terms & Conditions of us.

Please read our privacy policy section about Data Protection and how we use the information you give us.

You can print out any page from this website, including the Terms & Conditions, by selecting Print from the File menu of your internet browser.

"contract agreed" - by completing and submitting an electronic online order form, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. An acceptance email from us confirms that the contract is formed. 

"contract agreed" - by completing an order by telephone, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. An acceptance email or order number confirms that the contract is formed.

By using the website to buy goods online or by telephone, you confirm that you are at least 18 years old, or, if you are under 18, that you are accessing the website with the consent of your parent or guardian. We do not sell goods to children online, but we do sell children's goods for purchase by people over 18.

Terms & Conditions of Use of this Website.

While our website is as accurate as possible, we cannot accept responsibility for any inaccuracies or errors beyond our reasonable control. We cannot guarantee that colours in our images will be rendered correctly on different computer monitors. Any product dimensions supplied are intended to give an approximate indication of the size of individual products. Products shown may not be actual size.

Pricing and payment

Prices throughout the website are quoted in Pounds Sterling, and payment can only be accepted in Pounds Sterling. Prices include VAT. Packing and delivery costs will be added to the total price of your goods. Prices quoted on the website are applicable exclusively to goods purchased through this website. Prices applicable to goods for purchase in Gus Jones Jewellers stores may differ from those quoted on this website.

While we make every effort to ensure that the goods shown on our website are currently available at the price shown on the website, we cannot guarantee that this will always be the case. If goods you have ordered online are unavailable, you will be notified as soon as possible.

If a pricing error is made on our website or in the ordering process we will inform you as soon as possible and give you the option of buying the goods at the correct price or cancelling the order. Your order will be cancelled if we cannot get in contact with you to notify you of the error. If, by mistake we have under priced an item, we will not be liable to supply that item to you at the stated price. In these circumstances we will notify you of the correct price and so you can decide whether or not you wish to order the item at that price.

External Material

You shall not use the website in any way that will damage it or interrupt its provision. You shall not use the website to transmit or post any computer viruses.

We cannot guarantee that the website is free from computer viruses, and you should take your own precautions in this respect.

We will try to make sure that the website is always available. However, this is not always possible, and we are not liable if the website is unavailable.

Third Party E-Commerce

We reserve the right to terminate the website or remove any of the services on it with immediate effect at any time, for example if:

there is a change in the law that limits our ability to provide the website
an event beyond our control stops us providing the website (eg:technical difficulties)

Changes to Terms & Conditions

We reserve the right to change these Terms & Conditions of use from time to time. If this happens, we will notify you by posting the new Terms & Conditions of use on the website. If you do not wish to be governed by the revised Terms & Conditions of use, please stop using the website.


We take no responsibility for any loss or damage suffered as a result of our "order online" service, or goods supplied using it, except as required by law, even if we could have foreseen the loss, or the possibility of it was brought to our attention.

We remain liable for:

  • loss, damage, death or personal injury resulting from our negligence
  • fraudulent misrepresentations
  • the quality of our goods.


These Terms & Conditions of use are governed by the law of England and you and we agree to use the English courts if there is any dispute between us.

If any part of these Terms & Conditions of use is found to be invalid by law, the rest of them remain valid and enforceable.

Waste Electrical and Electronic Equipment Directive (WEEE Directive)

Gus Jones Jewellers allows for the take back of items covered by the WEEE directive in all our shops. If you make a purchase from the internet of any item to replace an item that must be disposed of in line with the WEEE regulations you may take the discarded item to any one of our shops where you can dispose of it free of charge.

Items covered by the WEEE regulations will show the symbol of a crossed out wheelie bin.